Dave Kahle Wisdom

Has a systematic approach to collecting, processing, storing and accessing information about their products and services. Best Practices #42

Has a systematic approach to collecting, processing, storing and accessing information about their products and services. Best Practices #42

by Dave Kahle Sometimes I am almost embarrassed to have to actually spend time describing some of these best practices.  There are some that seem so blatantly obvious, so basic, that there can’t possibly be salespeople who don’t do them.Alas, no matter how basic and...
Q&A: How Can I Be My Personal Best in Sales?

Q&A: How Can I Be My Personal Best in Sales?

by Dave Kahle Q.  Mr. Kahle, was there ever a time in your sales life that you just decided to be the best?  Or was it something that you have always had?  I started a business a few years ago and need to take it to the next level.            A. Wow.  What a good...
Great Sales People Skillfully and Consistently make use of Current Technology Tools – Best Practices #41

Great Sales People Skillfully and Consistently make use of Current Technology Tools – Best Practices #41

by Dave Kahle I can actually remember a time when I thought, “I don’t need to know how to use a computer, I’ll just hire people who do.”Those days are, of course, long gone.  Today, I’d be lost without my laptop and cell phone.  I even take my laptop on vacation. ...
Thinking and Questioning Your Way to Sales Success – Part 1

Thinking and Questioning Your Way to Sales Success – Part 1

by Dave Kahle Excerpted from Chapter Seventeen, Question Your Way to Sales Successby Dave Kahle Reprinted, with permission of the publisher, from QUESTION YOUR WAY TO SALES SUCCESS © 2008 by Dave Kahle.  Published by Career Press, Franklin Lakes, NJ. 800-227-3371. All...
Can Sales Customer Service Representatives Become Proactive?

Can Sales Customer Service Representatives Become Proactive?

by Dave Kahle  Q.   How can we get inside sales to do some proactive sales activities each day?  We want our inside salespeople to use some of their time to shift into the proactive mode to make outbound phone contact to existing and new business. I wish I had $5.00...
How to Handle Sales Backorders – Q&A for Sales People

How to Handle Sales Backorders – Q&A for Sales People

by Dave Kahle Q.  I recently received an order from a new customer for 10 items.  We back ordered four of the ten.  My customer is quite upset with me and my company’s purchasing agents.  Our relationship is strained because of someone in my company’s poor...
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